Salesforce Headless 360 points toward a different way of using CRM software. Salesforce doesn't have to be the screen where every task begins and ends. Its customer data and business capabilities can become part of experiences, applications, integrations, and AI-agent workflows. For B2B teams, that creates interesting possibilities around sales-qualified leads, B2B lead generation, sales targeting, and lead nurturing. Information gathered during marketing and sales activity can potentially feed directly into the CRM processes where agents and people work together. But access alone isn't the answer. Clean data, sensible permissions, clear workflows, and human oversight still determine whether an agent is useful or simply another source of noise. That may be the real question for Salesforce Headless 360. Not whether Salesforce can become headless. But whether businesses can turn their CRM into a set of useful, controlled capabilities that people and AI agents can use in the places where work actually happens.